Understand the need
Collects the customer's context and helps identify which part of your offering may be relevant.
Albor Forge / Sales agentYour next opportunity,
Your next opportunity,
with an agent on your team.
Your sales agent talks over voice and chat, understands needs and consults your Company Brain to explain your offering and support the next sales step.
EARLY ACCESS · GUIDED IMPLEMENTATION
An opportunity with contextVOICE + CHAT
Illustrative example
I'm looking for a solution for my company.
Tell me what your team needs and what result you want to achieve.
We'd like to review the options with someone.
↳ NEEDS AND CONTEXT FOR YOUR SALES TEAM
We'll prepare that context so a sales representative can continue the conversation with you.
The journey is configured around your channels, knowledge and business rules.
One agent / one goalUnderstand the need.
Understand the need.
Support the opportunity.
Define with your sales team what the agent should ask, which offering it can explain and how to continue each opportunity.
Explain with knowledge
Consults your company's Company Brain to discuss your services and provide information consistent with your offering.
Prepare the next step
Keeps the opportunity's context and supports follow-up or handoff to your team according to the agreed process.
Company Brain / reusable brainsYour knowledge.
Your knowledge.
More than one agent.
Company Brain brings together your company's knowledge: documents, context, memory and decisions. Your team can reuse that brain across its agents, without starting from scratch each time.
Each company keeps its own information space. Reusing a brain across your agents does not mean sharing information with other companies.
Company BrainKNOWLEDGE · MEMORY · CONTEXT
Software engineering agentCustomer support agentSales agent
How we forge your agentYour team first.
Your team first.
Then, its agent.
We agree on knowledge, channels and actions before enabling the journey.
A clear goal
We choose the sales journey, questions and next step the agent will support.
Company Brain
We prepare your company's knowledge so you can reuse it across your agents.
Channels and tools
We define voice, chat and the integrations needed for your implementation's scope.
Test with your team
We review conversations, actions and handoffs before opening the journey, and help improve it over time.
Sales agent / early accessThe next sales step,
The next sales step,
with the right context.
Leave your email so we can discuss your use case and let you know when we can support your implementation.
This list is only for the sales agent. Explore the other Albor Forge agents and join their lists separately.Received. We saved your interest in the sales agent for .We'll use your email to contact you about this Albor Forge agent. Joining does not create an account or add you to other lists.
Frequently asked questions
Before you start.
Is this the same as the customer support agent?
The agents have different goals. Customer support guides customers with service questions; sales supports your commercial team. They can reuse your company's knowledge in Company Brain.
What does reusable brain mean?
A Company Brain brings together your company's knowledge and context. Reuse it across your team's agents, with their own permissions and goals, without sharing information with other companies.
Can I connect my systems?
We review the tools and integrations you need together. Queries and actions are agreed on and validated before being enabled.
Does joining give me immediate access?
We're accepting interest for early access with guided implementation. We'll contact you to review your use case, availability and terms.